Well-being at work : 3 concrete ways to improve the employee experience 

Well-being at work is no longer a "nice to have": it has become a strategic issue for companies wishing to attract, engage and retain talent. According to a study conducted by Malakoff Humanis, 73% of employees say they are satisfied with their quality of life at work. But how do you go beyond the rhetoric and implement a genuine employee experience management policy? 

At Witco, we support hundreds of companies every day in improving their employee experience. And our conviction is simple: to create a fulfilling working environment, you must think globally but act on a day-to-day basis. 

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Why has employee experience management become essential? 

The employee experience is no longer limited to key HR moments (onboarding, interviews, departures). It encompasses every stage of an employee's journey within the company, from their interactions with tools and services to their workspaces and the professional community they engage with. 

Effective management of the employee experience therefore requires a holistic approach, capable of aligning comfort, services, internal communication and corporate culture. 

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Concrete ways to improve employee experience and satisfaction 

Here are a few initiatives that have a direct impact on employee satisfaction and well-being at work: 

1. Corporate concierge services 

Offering concierge services (dry-cleaning, grocery delivery, repairs, etc.) in the workplace enables employees to better reconcile their professional and personal lives. Employees of companies that offer such services are spared the daily stress of these necessary, yet low-value, tasks. Their serenity is significantly increased, which in turn boosts their commitment and maximizes their productivity. 

2. Rethinking the corporate catering offer 

Varied, healthy, and digitalized company catering services that are accessible via smartphone contribute to employee well-being. It is key to respond to all situations: a company restaurant with no lines thanks to reserved slots, fresh meals at any time with click-and-collect or connected fridges, and meal trays delivered on demand for meetings. A diverse catering selection is an added benefit for creating an appealing work environment that motivates employees to come to the office.  

3. Developing a corporate community 

Strengthen the sense of belonging by encouraging exchanges between employees via community tools, such as interest groups, company events, and forums. A strong corporate community plays a key role in fostering team cohesion, especially in hybrid or multi-site environments.  ‍

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The role of digital technology in improving well-being at work 

As detailed in our article on QWL, technology is an essential catalyst for improving well-being at work. A platform like Witco provides centralized access to all company departments, streamlines internal communication, and measures employee satisfaction via real-time feedback. 

Well-being in the workplace: an HR and business challenge 

Companies that invest in the employee experience reap the rewards: lower absenteeism, higher productivity, retention of talent. It's a virtuous circle. 

So how do you get started? The first step is often to centralize all office and employee-related services in a single, intuitive and customizable platform. This is exactly what Witco offers, with a solution already adopted by renowned groups such as Apicil, Vinci and Veolia. 

Managing the employee experience is a must 

Well-being at work is not a passing trend, but a pillar of sustainable performance. By leveraging the appropriate resources (e.g., concierge services, company catering, corporate community) and utilizing digital tools, organizations can enhance the employee experience in significant and measurable ways.

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Would you like to find out more about how Witco can transform your employees' daily lives? Contact us.