With Witco, Facilities managers build secure, responsive and sustainable workplaces

Witco is fully hosted in France using enterprise-grade datacenters (AWS Paris or Azure France Central), ensuring your data remains within French territory and complies with European data protection regulations. We are ISO 27001 certified, demonstrating our commitment to the highest international security standards. All data is protected with high encryption levels both in transit (TLS 1.2+) and at rest (AES-256), while our infrastructure benefits from redundant storage across multiple datacenters, continuous monitoring, and regular independent security audits. Our comprehensive approach to security—combined with GDPR compliance, disaster recovery plans, and annual ISO 27001 audits—provides you with complete peace of mind that your workplace data is protected by industry-leading security measures.

If your organization uses Single Sign‑On (SSO), select the SSO option and follow your company’s authentication steps.

If you were invited to Witco, use the link in your invitation email to create your password.

If you cannot access your account, use Forgot password to reset your credentials, or contact your company’s Witco administrator to confirm your access and login method.

Other authentication methods are possible, contact us to know more if your company has specific requirements.

Witco integrates with both Microsoft Outlook and Google Calendar to keep meeting room bookings synchronized. With these integrations, employees can book meeting rooms from Witco or directly from their calendar, and reservations stay aligned across tools with two-way sync (create, update, and cancel).⁠⁠⁠⁠

Witco also offers an incredible Outlook Add-in gathering room reservation, services and guest management features. This ****absolute game-changer doesn't just streamline room booking in Outlook; it's the ultimate tool for managing all services related to the rooms booked and making sure your guests are registered in a flash.

Witco is designed for multi-site management and is used by organizations with hundreds of locations worldwide. The platform provides:

• Centralized administration: Single dashboard to manage settings, users, and policies
• Location-specific configurations: Each site can have unique room types, booking policies, services, and hardware
• Cross-location booking: Employees can book spaces at any office they have access to
• Smart analytics: View utilization data per building
• Flexible access control: Configure which employees can access which locations
• Location-based content: News, events, and services specific to each building

This makes Witco particularly valuable for corporate real estate portfolios and organizations with distributed workforces.

Witco is fully GDPR compliant and handles personal data according to strict privacy principles:

• Data minimization: Only collects data necessary for platform functionality
• Purpose limitation: Uses data only for specified workplace management purposes
• Transparency: Clear privacy policies explaining data collection and usage
• User rights: Supports data subject rights including access, rectification, and deletion
• Security measures: Encryption in transit and at rest, regular security audits, and access controls
• Data processing agreements: Formal DPAs available
• Retention policies: Configurable data retention aligned with your organizational policies

Witco acts as a data processor for customer data, with customers maintaining control as data controllers.

Implementation timelines vary based on the number of services to integrate with Witco. Typical deployments follow this pattern:

• No integrations, only native Witco services, no white-labeling: 4 to 6 weeks
• Witco native services with only a Microsoft 365 or Google integration, with SSO and white-labeling: 6 to 10 weeks
• Witco native services with a Microsoft 365 or Google integration, complemented by the implementation of other additional interconnected services: time depends on the selected integrations, contact our Sales team for more information.

The process includes discovery and requirements gathering, system configuration, integration setup, hardware installation (if applicable), user data migration, administrator training, pilot testing, and full rollout. Many organizations opt for phased rollouts, deploying to one location first before expanding. Your implementation can often start delivering value within the first few weeks with basic features like room booking, even as more advanced integrations are configured in parallel.

Absolutely. Witco supports location-specific customization while maintaining centralized control. Each building can have:

• Unique space types and amenities: configure different room categories, workstations setups, and facilities based on each building's offering.
• Custom booking policies: different locations can have varying advance booking windows, cancellation policies, or booking limits.
• Location-specific services: enable lifestyle services only where they're available (e.g., gym access in buildings with fitness centers).
• Tailored hardware deployments: some locations may have full sensor integration while others use only room panels like RoomPad devices to manage spaces.
• Local administrators: delegate management to site-level admins while maintaining enterprise oversight.
• Contextualized content: location-specific news, directories, and building information.

This flexibility ensures the platform adapts to the unique characteristics of each site while providing consistent core functionality across your organization.

Witco is ISO 27001 certified for Information Security Management. This internationally recognized certification demonstrates that Witco maintains rigorous security controls and processes to protect customer data. The ISO 27001 certification covers Witco's information security management system (ISMS), including risk assessment, security policies, access controls, incident management, and continuous improvement processes. This certification is regularly audited to ensure ongoing compliance. It ensures Witco follows industry best practices for data security and privacy protection.

Yes, Witco offers extensive branding customization. You can customize the mobile and web applications with:

• Your company logo and color scheme
• Custom app name (some enterprises white-label the entire app)
• Branded login screens
• Custom imagery and photography reflecting your workplace culture
• Tailored content and messaging
• Location-specific branding for multi-site deployments

This ensures the Witco platform feels like a natural extension of your organization rather than a generic third-party tool.

Witco can integrate with workplace ticketing systems either through pre-built connectors or via API integration. Witco's workplace ticketing service can be your primary ticketing interface, or it can forward tickets to your existing system through API integration.

Employees submit requests (maintenance, IT support, facilities issues…) through the Witco app, and these can be automatically routed to appropriate teams in your ticketing system while maintaining visibility for the requester. This creates a unified experience where employees don't need to navigate multiple systems while facilities teams can continue using their preferred ticketing tools.

Witco provides a comprehensive RESTful API that allows developers to build custom integrations with internal systems or third-party applications. The API enables programmatic access to core Witco functions including user management, space bookings, event creation, ticketing, and analytics data retrieval.

The API supports standard CRUD operations (Create, Read, Update, Delete) and webhook notifications for real-time updates. Your development team can use the API to create custom workflows, build integrations with proprietary systems, or extract data for specialized reporting needs.

Witco supports integration with several leading CMMS and building management systems. Thanks to such integrations, employees can submit maintenance requests directly through the Witco app, which are automatically routed to your existing CMMS workflow.

For instance, facilities teams can manage, track, and resolve tickets within their existing systems while employees receive status updates through Witco. Bidirectional communication can also be supported, so ticket statuses, completion notifications, and follow-ups are visible to requestors without them needing separate CMMS access.

Witco integrates with most major HRIS platforms to synchronize employees’ hybrid work schedules and absences.

Employee information thus stays synchronized between your HR system and Witco, eliminating manual data entry and ensuring accurate attendance registers.

Witco integrates with major access control systems. These integrations enable seamless experiences like access based on room bookings, visitor badge generation that grants temporary access permissions, and the ability to use mobile credentials through the Witco app.

The level of integration varies by system but typically includes features like automated access provisioning when booking spaces, synchronized user permissions, and unified management of physical and digital access.

Witco includes smart booking management features to handle no-shows efficiently. The platform can be configured with automatic release policies that free up rooms when no one has checked in within the set grace period. This "ghost meeting" detection ensures rooms don't remain blocked by unused reservations.

When integrated with occupancy sensors the release can be automated based on sensors’ data reporting vacancy, allowing other employees to book the space.

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Witco provides real-time room availability across the platform. Employees can view available meeting rooms and desks instantly through the mobile app, desktop interface, or directly on displays placed strategically throughout the office building,

The system can be synced in real-time with your calendar system (Microsoft 365 or Google Workspace) to update availability immediately when bookings are made or cancelled.

When RoomPad tablets are mounted outside conference rooms, they display color-coded status indicators so that employees can see room availability at a glance as they walk through the office.

Add presence sensors in sync with Witco and get real-time occupancy status displayed on your interactive map based on physical presence detection instead of bookings.